I put in the order notes that you should lower the invoice and put the package as a gift. This cost me in custom fees.

We are all about helping our customers legally minimize Customs Fees, wherever possible. We do this by utilizing international trade agreements. The Customs Duty Rate is determined by the total purchased value of the products paid. XS is obligated, by law, to properly disclose this information in the export control forms required to ship outside of the United States. We are required to include an invoice and do NOT change pricing, nor list them as "gifts".

By asking us to do this you are asking the owner Steve to jeopardize his freedom and although he does like you and probably could use a little discipline, jail is not where he wants to end up. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us