PheromoneXS Support
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Order Questions

Missing items, leaking, broken, smashed, mangled, mutilated, molested...

  • Can I get a cover scent sample?
  • Can I purchase the cover scents that are not in-house?
  • Can you remove the labels?​
  • Do you ship to Apos/Fpos/Military?
  • How do I get a sample of custom/oils/etc?
  • How do I get into your affiliate program?
  • How do I sign up for the newsletter?
  • I canceled my order but now unable to use the voucher/coupon in that order?
  • I didn't receive the shipping confirmation email with tracking?
  • I do not get invoices, tracking or any emails from you anymore?
  • I entered an old address, can you re-route it to the correct address?
  • I entered the wrong address. Can I change my address?
  • I forgot to add a product to my order, is it too late to make the changes?
  • I haven't received emails since I started subscribing for your newsletter?
  • I missed the sale by a day, can the coupon code be applied to my order?
  • I placed an order before the sale, can I have the discount?
  • I prefer to order via the EU to avoid custom charges but you don't have all the products as in the US...
  • I put in the order notes that you should lower the invoice and put the package as a gift. This cost me in custom fees.
  • I received the wrong product/cover scent/dosage?
  • I refused my package because the custom charges were too high, now what?
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  • Returns and Exchanges
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  • Shipping International
  • Technical Questions
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